Delete Your Account
Instructions for requesting data deletion
If you wish to delete your Wantogo account and all associated data, you can do so directly within the app or by submitting an email request.
Option 1: Delete via the App (Automated)
The fastest and easiest way to delete your data is directly from the Wantogo app. This process is fully automated.
- Open the Wantogo app on your mobile device.
- Tap on your Profile icon.
- Navigate to the Danger Zone section at the bottom of the screen.
- Tap Delete Account and follow the confirmation prompts.
Note: This action is irreversible. All of your saved trips, documents, reviews, and profile data will be permanently wiped from our databases.
Option 2: Request Deletion via Email
If you no longer have access to the app, you can request account deletion by emailing our support team.
- Send an email to: sparrow313dev@gmail.com
- Subject line: Account Deletion Request
- Please ensure you send the email from the address associated with your Wantogo account so we can verify your identity.
Data Retention
Upon submitting a deletion request (either in-app or via email), your data (including profile details, uploaded files, and itineraries) will be permanently deleted from our active servers within 30 days. Some aggregated or anonymized analytics data may be retained for business reporting purposes, but it will no longer be linked to your identity.
